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Report a Lost or Stolen Gift Card

Aéropostale makes every effort to replace lost cards, however we are not responsible for unauthorized use of your gift card. Please fill out the form below. You will be contacted as soon as we are able to determine the status of your card.
Name (First & Last)*





E-mail Address*

From your receipt, please enter the following: click here for a sample receipt
Last 4 Digits of Gift Card*

Tran Number*

Store Number*

Purchase Date*

Card Amount ($)*

Additional Information

* denotes required items

To contact our Customer Service Department by phone, please call 877-289-2376.

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