What Information About Me Is Collected, Stored and Used?
We collect and store certain other information automatically whenever you interact with our Web Sites. For example, we collect your IP address, browser information and reference site domain name every time you visit the Web Sites. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve the Web Sites and to provide our customers with a fulfilling shopping experience.
Also, like many web sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves our Web Site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on our Web Sites.
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
Is Information Collected From Children?
With Whom Do You Share Information?
We may share Personal Information that you provide to us with our affiliates, strategic and/or marketing partners and with our service providers. Certain of our affiliates and service providers may share this Personal Information with their affiliates and with service providers whom they engage to perform services related to the Web Site or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web Site evaluation, data analysis and, where applicable, data cleansing. These service providers are authorized to use this Personal Information only in connection with the services they are engaged to perform.
We may disclose your Personal Information if we believe in good faith that: the law or legal process requires or permits it; we have received a valid administrative request from a law enforcement agency; or such disclosure is necessary to protect the life, health or security of an individual.
We also may disclose and/or transfer your Personal Information to a party in the event of a proposed or actual purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal or financing of all or any portion of Aéropostale or of any of the business or assets or shares of Aéropostale or a division thereof in order for you to continue to receive the same services from the third party.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited the Web Site during a specific time period or purchased a specific product through the Web Site. This information generally is shared in an aggregated form.
What Steps Are Taken To Keep Personal Information Secure?
We make commercially reasonable efforts to ensure that Personal Information collected from you is protected against loss and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Access to your Personal Information is restricted to selected employees or representatives. In addition, we employ generally accepted information security techniques, such as firewalls, access control procedures and Secure Socket Layer (SSL) encryption technology to protect personal information against loss and unauthorized access.
If you place an order through the Web Site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your Personal Information further, you should be careful about providing your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact the Web Sites' Customer Service Department by email at email@example.com or by phone at 877-289-2376.
Retention and Storage of Your Personal Information
How Can I Access, Correct and Update Personal Information?
Can I Indicate Whether or Not I Want To Receive Promotional Communications?
What Happens When I Link To or From Another Web Site?
What About Contests and Sweepstakes?
Acceptance of Terms
Last updated April 2012