Help Desk

Help Desk
 

Secure Shopping Guarantee


We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.

We have established a Secure Shopping Guarantee for every transaction that you make with www.aeropostale.com. Should any unauthorized charges appear on your credit card as a result of shopping with www.aeropostale.com, you must notify your credit card provider in accordance with its reporting rules and procedures.

We will cover the liability of purchases made through this web site only if the unauthorized use of your credit card resulted through no fault of your own. If your bank holds you responsible for fraudulent charges, we will cover your liability up to $50.00.